Privacy Policy
Last Updated: May 6, 2025
At PB23 Mobile Tyres, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website https://pb23mobiletyres.com.au or interact with us in any way.
By using our services or accessing our website, you consent to the practices described in this policy.
1. What Information We Collect
We may collect the following types of personal information:
- Identity Information: Your name, address, email address, and phone number
- Vehicle Information: Vehicle make, model, and registration details
- Service Details: Booking information, tyre preferences, location of service
- Payment Information: Credit/debit card details (processed via secure third-party payment gateway)
- Technical Data: IP address, browser type, device used, pages visited on our website
- Communication Data: Any messages, reviews, or enquiries sent through our forms, social media, or email
2. How We Collect Your Information
We collect personal information in a number of ways, including:
- Directly from you (via phone calls, quote request forms, emails, or booking submissions)
- Automatically when you use our website (through cookies and analytics tools)
- From third parties (such as marketing partners, payment processors, or referral sources)
3. How We Use Your Information
Your information is used for purposes such as:
- To provide our mobile tyre services at your location
- To process bookings and payments
- To respond to enquiries or customer support requests
- To send service confirmations, updates, or promotional offers
- To improve our website and customer experience
- To comply with legal obligations and prevent fraud
4. Disclosure of Personal Information
We may share your personal information with:
- Our staff and service providers (e.g., technicians or admin staff)
- Payment gateway providers
- Marketing and analytics platforms (Google Analytics, Meta Ads, etc.)
- Legal or regulatory bodies, if required by law
We do not sell or rent your personal information to third parties.
5. Data Security
We are committed to keeping your personal information secure. We take reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure.
All sensitive information (e.g., payment data) is processed using encrypted and secure methods via trusted third-party services.
6. Cookies and Website Analytics
Our website uses cookies to collect information about how visitors use our site. This helps us improve functionality, performance, and user experience.
You may disable cookies in your browser settings, but doing so might limit some website features.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies separately.
8. Access and Correction
You have the right to access and correct your personal information held by us. If you believe that any information we hold is inaccurate or out of date, please contact us using the details below.
9. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your information, please contact:
PB23 Mobile Tyres
Phone: 1300 011 114
Email: contact@pb23mobiletyres.com.au
Website: https://pb23mobiletyres.com.au
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal obligations. Any updates will be posted on this page with a revised “Last Updated” date.